Shipping policy

Welcome to Niceshop.pk — your trusted destination for quality products and reliable online shopping.

This Shipping Policy explains how we handle order processing, delivery timelines, and shipping procedures for our valued customers across Pakistan.

1. Order Processing Time

All orders are processed within 1–2 working days after successful payment confirmation through Cash on Delivery (COD) or Card Payment (XPay Gateway).

Orders placed after 5:00 PM, on weekends, or public holidays will be processed on the next working day.

In case of stock unavailability or order verification delays, customers will be informed via phone call, SMS, or email.

2. Shipping Methods & Delivery Time

We deliver nationwide through trusted courier partners to ensure safe and timely delivery.

Service Type Estimated Delivery Time Coverage
Standard Delivery 2–4 working days Major cities (Lahore, Karachi, Islamabad, Faisalabad, etc.)
Extended Area Delivery 3–6 working days Remote or rural locations

Note: Delivery times may vary during sales, promotions, or unforeseen courier delays.

3. Shipping Charges

  • FREE Shipping on orders above Rs. 2,900/-

  • For orders below Rs. 2,900/-, a flat shipping fee of Rs. 200/- will apply.

All shipping charges are clearly displayed at checkout before order confirmation.

4. Payment Methods

We currently support the following payment options:

  • Cash on Delivery (COD) – Available for most locations across Pakistan

  • Credit / Debit Card Payments – Securely processed through SSL-encrypted payment gateway

  • Bank Transfer – Available upon request for corporate or bulk orders

5. Order Tracking

Once your order has been shipped, a tracking ID will be shared via email or SMS.

You can track your shipment through the courier partner’s website or contact our customer support team for assistance.

6. Address Accuracy

Customers are requested to provide accurate delivery details, including complete address, contact number, and postal code during checkout.

Niceshop.pk will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information.

7. Delays & Exceptions

Delivery delays may occur due to circumstances beyond our control, including:

  • Natural disasters

  • Strikes or transportation disruptions

  • Courier service interruptions

For pre-order or custom products, extended processing times may apply. These timelines will be clearly mentioned on the product page.

8. International Shipping

Currently, Niceshop.pk ships only within Pakistan.

For international orders, customers may contact our support team for custom arrangements (subject to availability).

9. Contact & Support

For any shipping-related questions or assistance, please contact us:

📞 +92 3111 339950
🕒 Monday – Saturday | 10:00 AM – 6:00 PM